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Travel & Hospitality
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WelcomeRajasthanTours – Travel CRM

Travel CRM for a Jaipur tour operator to manage enquiries, itinerary planning, quotations, and booking confirmations from multiple channels.

Client
Welcome Rajasthan Tours
Industry
Travel & Hospitality
Project Type
CRM
Stack
Laravel, MySQL, Tailwind CSS
Project Breakdown

Challenge. Solution. Result.

The Challenge

Hundreds of enquiries arriving via website, WhatsApp, phone, and email were tracked through personal notebooks and WhatsApp groups. Enquiries were lost, follow-ups missed, and quotation generation took hours.

Our Solution

Travel CRM with unified lead inbox, drag-and-drop Kanban pipeline (Enquiry → Quoted → Confirmed → Completed), quotation builder with itinerary blocks (hotel + transport + activities), and automated WhatsApp confirmation messages. Seasonal booking trend reporting included.

The Result

Zero lost enquiries after implementation. Quotation time reduced from 2 hours to 15 minutes. Booking confirmation rate improved by 28%.
Technologies Used:
Laravel MySQL Tailwind CSS Alpine.js WhatsApp Business API

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