Privacy Policy

WebPino Softwares ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or engage our services.

1. Information We Collect

We collect information that you voluntarily provide and information collected automatically when you visit our website.

Information You Provide

• Name, email address, phone number and company name when you fill out our contact form or request a quote
• Project details, requirements and budget information shared during consultations
• Communications sent to us via email, phone or WhatsApp

Automatically Collected Information

• IP address, browser type, operating system and device information
• Pages visited, time spent on pages and referring URLs
• Cookies and similar tracking technologies (see Cookies section below)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to enquiries - to reply to your questions, provide quotes and schedule consultations
• To deliver services - to manage your project, send updates and communicate progress
• To improve our website - to analyse usage patterns and enhance user experience
• To send relevant communications - occasional service updates or newsletters (you can opt out at any time)
• To comply with legal obligations - to meet regulatory requirements applicable to us

We do not use your information for automated decision-making or profiling.

3. Sharing & Third Parties

We do not sell, trade or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers - trusted vendors who help us operate our business (e.g. email delivery, hosting), under strict confidentiality obligations
• Legal requirements - if required by law, court order or government authority
• Business transfers - in the event of a merger or acquisition, with appropriate confidentiality protections

Third-party tools we may use include Google Analytics and Google reCAPTCHA. These have their own privacy policies.

4. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against:

• Unauthorised access, use or disclosure
• Accidental loss, destruction or alteration

Our website uses HTTPS encryption. Access to personal data is restricted to team members who need it to deliver your project. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies - small text files placed on your device - to enhance your browsing experience.

Types of Cookies We Use

• Essential cookies - required for the website to function (e.g. form submission security)
• Analytics cookies - to understand how visitors use our site (Google Analytics, anonymised)

You can disable cookies via your browser settings. Note that disabling cookies may affect certain website functionality. Continuing to use our website implies consent to our use of cookies.

6. Third-Party Links

Our website may contain links to external websites such as client live projects, social media platforms and tools. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

7. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.

8. Your Rights

You have the following rights regarding your personal data:

• Access - request a copy of the personal information we hold about you
• Correction - request correction of inaccurate or incomplete data
• Deletion - request deletion of your personal data (subject to legal obligations)
• Opt-out - unsubscribe from marketing communications at any time

To exercise any of these rights, email us at thewebpino@gmail.com. We will respond within 30 days.

9. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, please contact us: