SaaS & Productivity
Built by WebPino
ChatPlus – Business Communication Platform
Multi-channel business communication SaaS — centralising WhatsApp, website live chat, and broadcast messaging for businesses in one unified dashboard.
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Client
ChatPlus
Industry
SaaS & Productivity
Project Type
SaaS / Communication Tool
Stack
Laravel, Vue.js, MySQL
Project Breakdown
Challenge. Solution. Result.
The Challenge
Businesses were losing customer conversations across WhatsApp personal numbers, website contact forms, and email — with no unified history, missed follow-ups, and no way to broadcast updates to their customer base.
Our Solution
Built a SaaS platform with WhatsApp Business API integration, website live chat widget, unified conversation inbox with agent assignment, automated reply workflows, broadcast campaign scheduler, customer labels and contact management, and team performance analytics.
The Result
Platform live at chatplus.net with active business subscribers. WhatsApp broadcast open rates significantly higher than email campaigns. Teams managing customer conversations 3× faster than before.
Technologies Used:
Laravel
Vue.js
MySQL
WhatsApp Business API
WebSocket
Redis
AWS
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